Testimonials

We were impressed from the start. Sales staff very helpful in our decision. The estimate was very thorough which indicated to us that their bid on the job would be close to accurate (it was exact, actually, what was quoted!). We had a tired screen porch converted to a 4 Season Sunroom (13 x 30), and are so very happy with that decision. The crew assigned to the project were very professional, knowledgeable, personable, and answered questions to our satisfaction, and, as all other reviews stated, they would daily clean the area with diligence. From here on in, if a conversation would touch on sunrooms, or any other project that Southwest deal in, I will speak loudly and confidently that they should check this company out!

Les Ulrich –

We are delighted with our twelve new windows and three doors, especially the front door with sidelights and the French double doors downstairs. It is truly amazing how the new windows and doors open our view to the beautiful Blue Ridge Mountains that surround us. Shane and Wayne did a superb job installing them. It was wonderful to have all the debris removed daily and they were so tidy you wouldn’t even have known they were on the job during the four days. They were on time and worked diligently every day. So our lives were barely interrupted except for the watching of the craftsmanship in action. Bob has half of the inside trim done and expects to complete and be ready to paint the trim by the middle of next week. It is going to give the whole house, interior, and exterior a much more classic look that I love. Please share our appreciation with the rest of the staff and feel free to quote us. It is our pleasure to write the endorsement of a job well done.

Sandra and Bob Daniels-Hiwassee, VA

This letter is long overdue as I have intended to write to you on many occasions since the completion of our porch enclosure in October 2016. As you know, my wife Dixie and I considered several vendors for our porch project. After considering all options, there was no doubt that we wanted Southwest Sunroom to do our project. It all started with you and from the beginning we were most impressed with your ideas and design plans completed for our review.

We were very satisfied with your work crew of Todd Hancock and Key Underwood who completed our porch enclosure. These two gentlemen did a great job on our prch and the quality of their work is evident. Our personal thanks to Southwest Sunroom and to Todd and Key for the work completed to our home. Scott Witt at Carpetland was also great to work with. We were most pleased with our choise of the tile flooring installed on our porch.

Thanks again to you and also Kevin Alley and your Southwest Sunroom crew for the completeion of a beautiful porch enclosure here at our home.

Jim Huff, Roanoke VA

I want to take a moment and give you some feedback as it pertains to our experience with the construction of our sunroom. It has become our favorite room in the house. We can be found there nearly every day and most evenings. Even cloudy days are not so gloomy any more. It brightened our winter when even on the coldest days, we enjoyed the room and the bright outdoors. We’ve discovered a multitude of birds and other wildlife we had no idea visited us. Our old deck blocked our view while the sunroom opens our backyard up for our enjoyment. We’ve received a multitude of compliments from visitors. Everyone in your company with whom we’ve had contact couldn’t have been any nicer. Steve was great to work with and we really had him going as we developed several plans and approaches. I was impressed at the first meeting with him and Kevin when Steve felt he wanted Kevin to see the site. Not only did Kevin come by, but he was there in 15 minutes. We really appreciated the fact Kevin told us there would be a crew here every day weather permitting or if inspections were scheduled and a single crew would be responsible for the entire project. While there was some shuffling of people Kevin was true to his word. I’ve heard so many stories of contractors starting a job, working a few days, then vanishing for days or even weeks before returning to the job. We knew pretty much what to expect day to day once the construction began. Shane and Wayne came on the scene about 2/3 of the way in and wrapped it up. Their attention to detail was impressive. I’ve forgotten the names of the members of the original crew, but everyone was very tolerant of my questions, and constant observation of the construction project. Two were brothers from Floyd and the other member was from Narrows. All good men to work with. We are extremely happy with our sunroom and hope to enjoy it for many years to come.

Barry and Carol Martin

We have been dealing with Southwest Sunrooms/Kim for over 10 years. They have installed a sunroom, doors, windows, shutters and other remodel projects. Polly and I have found them to be friendly, honest, straight forward and do what they say. We continue to use them as needed and recommend them to our friends. Good People!!!

George M.

It’s been about nine months since our sunroom was completed and we are completely happy with it. It’s our favorite room to be in now, particularly on sunny days in winter.

James

We couldn’t be happier with the whole process of building our Sunroom. Thanks to all! A special thank you to Steve, Kevin and Shane. First class all the way!

JS-Salem, VA

This letter is not only to thank you for an excellent job in replacing our windows, but also for your excellent service in accomplishing the task. My wife and I were extremely pleased with the job outcome, the product and the work ethics of your employees. They were not only obvious craftsmen at what they do, but were quiet (not just no loud music, but no radio at all!), respectful of our property, polite and courteous to us, very diligent in getting the job done, cleaned up after themselves (what a treat!) and did a great job of making our home look wonderful with the new windows. It has been a pleasure doing business with your company and we would be happy to be added to any list for recommendations for Southwest Sunroom and Window Company. We would be glad to recommend you to anyone. Thank you again for making this home improvement a good choice on our part. We love the windows!

RS-Roanoke, VA

Just a note to tell you how pleased we are with our screened in deck. It looks beautiful and is exactly what we wanted. Your company handled all the work in a very professional manner and you can be very proud of that! Thanks again for a job well done.

LH-Radford, VA

Your professional installers came to our home on Wednesday and installed our new doors…when I came home from work I was in WOW MODE. I have had several days to rub them and look them over in every aspect. PERFECT is all i can say. My wife Mary will hand deliver the final payment the first of the week to your business. Top of the line products and very professional installation by MASTER CRAFTSMEN.

Calvin Bower

I would like to take a few minutes to thank everyone for the very professional job. Everything from sales to installation was exactly perfect and exactly what I was told. When something goes this smooth, I think it needs to be known. Thanks again and Southwest will always have my business and I will pass the word.

GA-Roanoke, VA

We are very pleased with the installation of our doors. All operate well and look extremely good. We will be replacing our windows in the Spring.

RC-Roanoke, VA

Southwest built a 14′ X 18′ year-round sun room with a small attached deck for us in October and November of 2012. They did an absolutely fantastic job. We are very pleased with the result. We were able to meet and talk with the owner, Kim. The salesman we dealt with was Steve, the installation co-ordinator was Kevin, and the lead person on the installation team was Shane. We were treated well by all members of the staff. They worked with us every step of the way and went out of their way to ensure that we received a quality installation and were happy with the end result. My wife and I would recommend them to others without reservation.

Lynn & Carol P.

We had a very positive experience with southwest sunrooms. We had a deadline for a big party and within 4 weeks the project was completely done. The staff is extremely attentive and available whenever we had a question or concern. The cleanup was immaculate and they were always available after the project was complete. We would recommend them highly!

John and Patti S.

The total experience of working with Southwest Sunroom & window company was outstanding – from initial project scope conversations and possible options, to project estimates, to project completion. Competent and customer friendly professionals performed the work…which made it nice to have them at our home.

Mark B.

This letter is about the wonderful service I recently received from a Southwest Sunroom and Window Company, in Salem, VA. I contacted the company for an estimate on a Sunroom addition, to find out the total turn-key price. I explained what I was looking for in a new room and they were very knowledgeable and patient in helping me with this home improvement project and getting it within my budget, but still having a quality and beautiful room.. Needless to say, I was extremely impressed and very satisfied. The installers were professional and informative. I received a high level of service, installation and quality room from this company, and I am more than satisfied. I spend much time in my beautiful room and am so happy that I went with Southwest Sunroom and Window Company for this project. I will be informing my friends and family about this experience.

Bonnie C.

I highly recommend Southwest Sunroom and Window to anyone in the area. They helped my husband and I find the sunroom that would accent our house perfectly. I am beyond excited on how it turned out! It is by far my favorite room.

Jennifer Meadows

This letter is about the wonderful service I recently received from a Southwest Sunroom and Window Company, in Salem, VA. I contacted the company for an estimate on a Sunroom addition, to find out the total turn-key price. I explained what I was looking for in a new room and they were very knowledgeable and patient in helping me with this home improvement project and getting it within my budget, but still having a quality and beautiful room.. Needless to say, I was extremely impressed and very satisfied. The installers were professional and informative. I received a high level of service, installation and quality room from this company, and I am more than satisfied. I spend much time in my beautiful room and am so happy that I went with Southwest Sunroom & Window Company for this project. I will be informing my friends and family about this experience.

Mary Mansfield

I am so happy with my sunroom. Everyone from the very beginning was amazing, kind, and courteous. Thank you to everyone at this great company.

LS-Salem, VA

The quality of your products and work is very evident in our porch enclosure. I have nothing but praise for Todd and the others who completed our porch enclosure project. We are extremely pleased with the work done by Southwest Sunroom and again our thanks to Todd and the others for their excellent services performed!

Jim and Dixie Huff-Roanoke, VA

The installers were most qualified and were very, very respectful to me. They answered my questions fully and were curteous. It was a joy to have them and they made me a beautiful room! The job was fantastic and I am pleased.

Pat-Salem, VA